Contact Us
Policyholder Services
Contact us to ask questions about your policy and coverage options, to make a payment, or to locate an agent near you. Our offices are open Monday – Friday, 8:00 a.m. to 8:00 p.m. ET.
Florida Specialty Program Customers
Telephone: (877) 326-8080
Email: SpecialtyPrograms@SecurityFirstFlorida.com
QBE Program Customers
Telephone: (877) 592-4440
Email: Service@SecurityFirstManagers.com
Identity Theft Coverage Servicing
To access your portal for servicing identity theft coverage through PrivacyMaxx, visit http://securityfirst.privacymaxx.com/welcome/
Telephone: (888) 839-8955
Claims
In the event of a loss, promptly report the claim to your agent. You may also call Security First Managers to have your call directed to your insurance carrier during business hours (Monday – Friday, 8:00 a.m. to 8:00 p.m. ET).
For immediate assistance with a claim, you may also contact your carrier directly 24/7 using the information below:
QBE Claims
Telephone: (844) 592-4440
Fax: (888) 723-2567
Email: NewLossQBE@US.QBE.com
Ironshore High Value Claims
Telephone: (800) 466-9165
Fax: (201) 729-1010
Email: IronshoreHO@RaphaelandAssociates.com
Lexington Claims
Telephone: (800) 931-9546
Email: LexORGFNOL@AIG.com
Hudson Claims
Telephone: (866) 546-3981
Email: HudsonClaims300@HudsonInsGroup.com.
PrivacyMaxx Claims
For customers who have Identity Theft Protection included in their policy, the PrivacyMaxx Customer Portal is available to assist you in filing claims, track fraud alerts, and monitor credit reports – all in one place.
Telephone: (888) 839-8955
Agents
Florida Specialty Agents
To contact our Florida Specialty Underwriting Department, use the information below. Our offices are open Monday – Friday, 8:00 a.m. to 8:00 p.m. ET.
Telephone: (877) 326-8080
Email: SpecialtyPrograms@SecurityFirstFlorida.com
Agency Resources
To speak with an Agency Resources representative or if you are interested in doing business with Security First Managers, contact us using the information below. Our offices are open Monday – Friday, 8:30 a.m. to 5:00 p.m. ET.
Telephone: (877) 900-3974 (Option 2, then option 4)